Resume

Profile

Analyst with 5+ years of experience in Data Science and Business Intelligence, currently employed at Southern New Hampshire University, working to advance into a Data Scientist or Senior Business Intelligence Analyst role at a forward-thinking organization committed to solving problems that matter. My experience owning projects and being responsible for tasks ranging from requirements gathering and stakeholder engagement to data engineering, statistical analysis, data visualization, and machine learning has built my ability to deliver comprehensive analytical solutions that provide value to the business. I am currently pursuing a MicroMasters through MITx in Statistics and Data Science.

Experience

Business Intelligence Analyst

February 2019 - Present

Southern New Hampshire University | Manchester, NH

  • Built a student applicant enrollment classification model that directed the business towards a new financial aid strategy that is on pace to increase new student enrollments by 10%.
  • Developed a student enrollment and campus revenue forecast model that streamlined the process of refreshing the models and communicating the results and cut the forecast MAPE from 10% to 6%.
  • Leveraged Power BI to build an interactive dashboard that visualized each aspect of the campus student experience and its associated revenue and cost implications for the campus president and leadership to use during a strategic review process.
  • Utilize SQL to develop complex stored procedures that transform data from multiple source systems into a usable output designed around business definitions.
  • Lead efforts to improve reporting UI/UX by establishing best practices and creating report templates for the department.

Adjunct Professor - Statistics

September 2021 - Present

Southern New Hampshire University | Manchester, NH

  • Taught and developed course materials for undergraduate and graduate statistics and analytics courses that used modern software, including Python, R, Excel, Power BI, and Tableau. Courses were delivered both in-person and online.

Production Support Engineer

July 2017 - February 2019

Bottomline Technologies | Providence, RI

  • Diagnosed and resolved production software issues for a financial technology product, implementing configuration changes as needed.
  • Utilized agile software development methodologies to design an improved customer request management process, reducing open ticket time and the number of bugs moved to production.

Education

MIT Professional Certificate - Data Science (2022)

SNHU Master's - Data Analytics (2021)

SNHU Bachelor's - Business (2017)

DataCamp Certificate - Data Scientist (2022)

Skills

Programming: Python, R, SQL, HTML, CSS, JavaScript, Git

Data Science: Machine Learning, Deep Learning, Supervised and Unsupervised Models, Time Series, A/B Testing

Business Intelligence: Power BI, Tableau, KPI Development, Data Visualization, Geospatial Visualization, Data Warehousing, Data Modeling